Alani Child Care
Campus Bookstore
Computing
Dining at KCC
Health Insurance
Jobs / Careers
U.S. Passport
Safety

Web Athenaeum Today's dating scene is rife with people "Googling" each other. Find out more.

Quick Search

KCC Services > Computing Commons > Open Labs > FAQs

Frequently Asked Questions -
Iliahi 128 and Lama 101 Labs

Why can't you accept my Driver's license/State I.D. or other forms of identification as permission to use the labs?

What exactly is "non-educational material" and what is your policy regulating its use?

What are the consequences for violating any of the stated regulations for conduct in the computer labs?

Can you teach me how to use computers and computer programs?

Why does the computer freeze and what can I do?

Why do the files I saved on the hard-drive end up missing sometimes?

Where can I get 3.5" floppy disks?

I've sent my print job but nothing is happening, what do I do?

What can I do about other users who disrupt my work in the labs?

Why can't you accept my Driver's license/State I.D. or other forms of identification as permission to use the labs?
The requirement of needing your registration slip or current library card (or equivalent for those students attending other campuses) to use a computer is to restrict access of the computer labs to students who are currently enrolled in Kapiolani or any other UH campus. Although it is used to prove your identity for security purposes, it is mainly used to identify your current affiliation with UH.
[top]

What exactly is "non-educational material" and what is your policy regulating its use?
Non-educational material applies to all files, programs and activities that do not pertain to education. This includes computer games of any kind, multimedia (i.e. cds), social chat rooms, and pornography. Any users found utilizing such materials will be issued two warnings. Failure to abide by these warnings will result in banning the user from further use of the computer labs. Lab users wanting to do academic work will have priority of those viewing recreational material. Recreational material includes personal e-mail and web browsing other than for research purposes.
[top]

What are the consequences for violating any of the stated regulations for conduct in the computer labs?
Any user that has violated one of the regulations will be given a warning for his/her first two offenses. If the user then commits a third offense, the user will be banned from further use of the computer labs.
[top]

Can you teach me how to use computers and computer programs?
The lab monitors will assist you in any problem that may occur with the computer and its programs to the best of his/her knowledge. Lab monitors are not responsible for teaching or doing your assignment. There are some computer programs or functions that a monitor may not be familiar with, despite its availability in the computer labs. Monitors will NOT do your homework assignments for you.
[top]

Why does the computer freeze and what can I do?
Sometimes internal errors occur that causes the computer to stop its activity. These computers take a lot of abuse and sometimes they may not work properly. If an error message occurs while you are working on the computer, immediately seek assistance from a monitor on duty. Do not cancel the message until the monitor has looked over it. To ensure that you do not lose your work, save it to your 3.5" floppy every 5 minutes.
[top]

Why do the files I saved on the hard-drive end up missing sometimes?
The lab removes all files saved to the hard-drive. However, since the drive is accessible to the rest of our users, other users can manipulate or erase your file. To avoid these complications we ask that you save all of your work to a 3.5" floppy and not the hard-drive.
[top]

Where can I get 3.5" floppy disks?
The labs DO NOT PROVIDE MATERIALS such as floppy disks to students. It is the students' duty to be prepared for whatever work he/she wants accomplished. You can however purchase these items at the Book Store, located at OHIA 118.
[top]

I've sent my print job but nothing is happening, what do I do?
Contact an on duty lab monitor when your print job does not come out correctly or not at all. DO NOT SEND IT AGAIN. This only jams the printer further.
[top]

What can I do about other users who disrupt my work in the labs?
A user may contact an on duty monitor about another user or users that are being disruptive. They will be asked to stop any disruptive behavior on their part. If the users in question are also violating lab policies, these users are also subject to further consequences. Any user alerting the monitor concerning disruptive behavior will remain anonymous.
[top]

Contact Information | Policies & Procedures | Other Services
FAQs | Available Software/Hardware | [Insert Name Here]